Sustainable Global Growth for Fashion
Clear choice
Relevant delivery options, realistic promises and transparent import-charge communication.
Asendia understands these trends in the online fashion industry. That's why our solutions are used by most of the biggest fashion and retail brands.
"We foresee a future where our collaboration will naturally contribute to our global expansion. As we grow our business, we are confident that Asendia will continue to support us in all our endeavours."
FARFETCH
"Asendia have shared values with us and acknowledge when things aren't perfect and are always willing to work with us to make things better. Asendia also places considerable importance on sustainability, which is incredibly important to us too."
Adore Me
"What I appreciate most about working with Asendia is their flexibility and personal commitment. Asendia not only listens to our problems, but also has the right solution at hand. One call is enough and they take care of it - and always professionally and accommodatingly."
Kapten & Son
"Other logistics companies think about how to deliver parcels faster or cheaper. Asendia thinks differently. That's not to say that the bottom line isn't important to them, it is, in fact, Asendia has brought us considerable cost savings which have resulted in a 30% reduction in undeliverables."
Urban Outfitters

"It is really reassuring to have a partner like Asendia. As our brand continues to grow and develop, it gives me confidence to know we have Asendia on our side. Essentially we can stay focused on our business and what we are good at and wnDirect is there for our global eCommerce needs."
Public Desire
We offer a range of solutions to support Fashion & Apparel businesses, whether you are sending clothing, sportswear, footwear or accessories.

With faster delivery times, returns management and tracking notifications, e-PAQ Select offers a complete delivery service for e-tailers shipping Fashion & Apparel goods.


e-PAQ Returns blends technology and logistics to give Fashion & Apparel retailers a powerful returns solution that makes it easy to win new customers and keep existing ones coming back to your business.

With order fulfilment centers across Europe, UK, Singapore, China, Hong Kong and the USA, we support brands that are looking to optimise their warehousing and fulfilment whilst expanding into international markets.

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Your campaigns deserve every chance of hitting their mark - and our preparation and worldwide delivery services make sure this becomes a reality. Our expertise covers catalogues, brochures, leaflets, marketing and promotional letters, helping you flexibly and reliably target and distribute to potential and existing customers.
We provide bespoke cross-border solutions to leading fashion brands and retailers around the world. Talk to us today.

Fashion ecommerce delivery
A fashion ecommerce shipping partner should connect delivery choice, customs, tracking and returns around the customer promise. It also needs the capacity and integrations to handle product launches, seasonal peaks and expansion into new markets.
The right partner is not chosen on outbound speed alone. In fashion, the return journey and the visibility given to both the shopper and customer-service team are part of the delivery experience.
The international shopper journey
Relevant delivery options, realistic promises and transparent import-charge communication.
Consistent milestones, local-carrier events and proactive exception communication.
Home and out-of-home choices that reflect the expectations of each market.
An accessible return route with visibility, consolidation and suitable processing choices.
Partner checklist
| Capability | Questions to ask | Commercial impact |
|---|---|---|
| Delivery portfolio | Can shoppers choose between economy, tracked, out-of-home and premium delivery where relevant? | Balances conversion, cost and basket value. |
| International returns | Are local labels or portals, tracking, consolidation and processing options available? | Supports shopper confidence and repeat purchase. |
| Customs support | What product data and duties-and-taxes models are supported on each lane? | Reduces avoidable delays and unexpected charges. |
| Peak resilience | How are launches, promotions, seasonal peaks and destination disruption managed? | Protects the customer promise when demand changes quickly. |
| Tracking and exceptions | Are events consistent across last-mile carriers, and can teams act on exceptions? | Reduces WISMO contacts and improves service recovery. |
| Technology | Can the solution connect to the ecommerce, warehouse and customer-communication stack? | Enables international volume to grow without the same increase in manual work. |
For fashion retailers, outbound delivery and returns should be designed together. A fast sale can still become a poor customer experience if the shopper cannot understand or complete the return.
Frequently asked questions
Fashion retailers often need several delivery choices, clear tracking, support for seasonal peaks and a practical international return journey. Product classification, origin data and duties-and-taxes communication are also important when selling across borders.
Where order volume and destination coverage allow it, a choice between value-led, tracked and faster services can help shoppers balance price and speed. The options should stay simple and the delivery promise should be realistic.
Returns are common in fashion because fit, style and colour cannot be fully assessed online. A clear, trackable return route can support purchase confidence, customer satisfaction and efficient stock recovery.
Set accurate expectations at checkout, provide consistent tracking milestones, send useful notifications and create a defined exception workflow for customer-service teams. The returns process should be just as easy to find.
© 2026 Asendia Management SAS
© 2024 Asendia Management SAS